Company: Accenture
Role: System and Application Services Associate
Experience:0-1 year
Education: Any Graduate
Location: Pan India
Roles:
- Manage infrastructure services and operations for on-premises and cloud-based technologies.
- Manage and operate infrastructure and operations in line with service and experience level agreements.
- Maintain reliable and secure IT infrastructure.
- Identify ways to continually improve services and increase operational effectiveness.
- Manage and govern ongoing service delivery and enhancements.
- Support, monitor, and maintain applications and cloud computing systems.
- Apply technical knowledge to diagnose and resolve application issues.
- Enable program management and increase the overall quality of Technology Delivery
- Support projects in the Technology Delivery Centers by tracking and managing project management office activities
- Proactively monitor, manage, report on execution of deliverables, and solve issues
- Manage multiple stakeholders to align priorities and direction.
- Develop applications using a low-code development platform, setting up and configuring systems for each client's unique requirements.
- Work with three key elements: form builders, pre-built templates, drag-and-drop visual interface, entity builder.
- Research and analyze internal business processes with the scope of optimizing and automating them.
- Creation of test designs, test processes, test cases and test data.
- Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives.
- Responsible for designing testing scenarios for usability testing.
- Prepare all reports related to software testing carried out.
- Analyze the results and then submit the observations to the development team.
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